Dr. Boutwell works at the intersection of excellence in clinical care, public policy, and delivery system transformation to achieve value-based care outcomes. As a practicing physician, trained in public policy and system-level process improvement at Intermountain Health Care, shaped by voluntary experiences with homeless families in SLC, underserved schools in East Palo Alto, the destitute and dying in Calcutta, the marginalized “slums” of San Salvador, sex workers and solicitors in Boston, HIV infected inmates in Rhode Island, her own panel of HIV patients at MGH, populations at risk of readmission nationally, and high utilizers of the acute care setting, Dr. Boutwell conveys her life-long commitment to improving the ways in which we use our talents, resources, and time to improve care for all, including and especially the most vulnerable.

Dr. Boutwell served as the inaugural Director of Health Policy Strategy at the Institute for Healthcare Improvement (IHI) in Cambridge, Ma until the passage of the Affordable Care Act, and in 2011 founded Collaborative Healthcare Strategies to pursue work aligned with the delivery system transformation policy objectives of the ACA.

Dr. Boutwell is a graduate of Stanford, Brown Medical School and the Harvard Kennedy School of Government, from which she was honored to receive the Robert F. Kennedy Award for Excellence in Public Service and served as a Boston Schweitzer Fellow. Dr. Boutwell is a board-certified internist, trained at Massachusetts General Hospital, where she attended on the teaching service until 2016.

Dr. Boutwell has continuously practiced medicine over the past decade of leading delivery system transformation initiatives - lending not only practical credibility, but also infuses her coaching style - as many note - to be laser focused on-point and her style “no-nonsense.” This is particularly effective with providers and clinicians of all types, including administrative, operational, IT, data, physician, and nursing executives.